How long have you been moving pianos? 
We have been in the business over 25 years.

Do you have any references? 
Yes, our best source of references are piano technicians.

Do you have full-time, trained staff moving pianos for you? 
Yes! And we had had the same full-time crew for over 20 years.

How do you charge for moving, and what are your rates? 
Each move is priced according to the piano. Contact us directly for more details.

What days of the week do you move pianos, and what is your availability? 
Monday - Saturday (we try to accommodate as much as possible).

Are you covered for Commercial/automotive insurance, Cartage/content insurance, and workman’s safety insurance? 
Yes, we will be more than happy to provide you with my insurance companies phone number.

Will you provide me with a copy of your workman’s safety insurance clearance certificate? 
Our insurance company will provide you with this when booking the move.

What amount will my piano be insured for during the move? 
What does this insurance cover? Our insurance company will provide you with this when booking the move.

What are your terms of cartage? Will you provide me with a copy? 
Our insurance company will provide you with this when booking the move.

Are all piano movers similarly insured? 
Sadly, the answer to this question is no. There are 3 types of insurance to consider when hiring a piano mover:

1.  Commercial/automotive insurance: Is the company insured against damage to property and or vehicles? 

2.  Cartage/content insurance: Is the company insured against damage to the piano? 

3.  Workman’s Safety Insurance: Is the company insuring its workers against injury? 

Some piano moving companies are insured for 1 or 2 of these types of insurance, but not all 3. It is the buyer’s responsibility to make sure that he/she is properly insured, not the moving company. It is a good idea to ask about these 3 types of insurance when you are phoning piano moving companies, and also to ask what amount of insurance your piano will be covered for. A properly insured moving company should provide you with a Bill of lading, which is a legal document stating what is being moved, the names of all parties involved in the move, where the piano is being moved from and to, and the full declared insured value of the instrument. The Bill of lading should also include the moving company’s terms of cartage. As a legal document, a proper bill of lading helps to ensure that the piano mover will repair any damages that were incurred during the move (unless a damage waiver was signed). It is also important to note that any damage caused to your piano or your property must be noted on the bill of lading to ensure that you have proper recourse if any action is needed. 
We have all these insurances and more!
Q & A
Why is worker injury important to me? 
You may be wondering why it is important that you ensure that the piano mover you hire has Workman’s Safety Insurance. When you contract a moving company, they are considered your employee for the time that they are working for you. 
If you hire a moving company that is not covered for Workman’s Safety Insurance, you are accepting full liability for any employees who are injured while working for you. Your liability will extend to medical bills, lost wages and possibly civil law suits. A company who is covered for Workman’s Safety Insurance will take care of most of these problems for you. Some companies do not pay their required insurance premiums and are therefore not covered for all injury insurance claims. You may ask the company that you are hiring to provide you with an up-to-date workman’s safety insurance clearance certificate, in order to ensure that you are properly covered. To be absolutely sure that the moving company’s coverage is up to date, you can contact your local Workman’s Compensation or Workman’s Safety Insurance board to check on the company’s status.

Why do I need to hire a professional piano mover?
Many of you may be wondering why you would need to hire a professional piano moving company to move your piano, rather than using the household mover who is moving the rest of the contents of your house. The main reason for hiring a professional piano mover is that many household movers do not have adequate training or equipment to properly move a piano. 

The average upright piano weighs between 400 and 900 pounds. Grand pianos can weigh between 650 and 1300 pounds. The value of a piano can vary from a few hundred dollars to 500,000 dollars depending on the make, model, age and condition of the piano. The majority of piano moves involve moving the instrument through a tight space such as a small door frame or staircase. In some cases, the piano may need to be dismantled in order to get it out of your house. Using and experienced professional piano mover will drastically minimize the risk of damage to the instrument and to your home.

As a piano mover, I have come across many cases where a customer has hired a household piano mover to move their piano and has had to make an emergency call to us because the household mover could not get the piano out of his or her house. In other cases, I have received calls from customers who had hired a non-reliable piano mover because their price was much lower, and had to book an emergency move with us, because that piano mover did not show up to move their piano or call to explain why they were not there.

How are pianos moved?
When you hire a professional piano mover, you can expect 2-3 people to come to your home equipped with piano skids, moving pads, ramps, slings, and the knowledge of how to move your piano safely. They will use special techniques to maneuver the piano out of your house. When the piano is put on the truck, it will be safely secured to the vehicle in order to avoid damage during transport. In the most difficult moves, 4-6 people may be used. Generally when a piano is moved by someone other than a professional piano mover, this equipment, knowledge and these safety precautions are not employed. While hiring a professional piano mover does not completely eliminate the risk of damage, it will drastically reduce this risk. Furthermore, a good piano mover will assess the situation and inform you if there is a chance of damage before he or she begins the move, and will give you the option of proceeding or not.

Does moving the piano affect the sound of my piano? 
The actual move of the piano does not affect the sound or tuning of a piano. Generally piano tuning is affected by changes in temperature and humidity which cause the wooden and steel parts of your piano to expand and contract. You will probably need to tune your piano a few weeks after moving it, after it acclimatizes to its new location. Other factors that may affect the sound of your piano are the size and acoustics of the room in which the piano is located. Carpet absorbs sound, while hardwood reflects it. Sound reinforces in small spaces, seeming louder, while in large spaces the sound gets lost, seeming quieter.
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